PRESS RELEASES

  • October 17, 2017

    Hacienda AltaGracia, An Auberge Resort Names No. 1 Resort in Central America in Condé Nast Traveler’s 2017 Readers’ Choice Awards

    PEREZ ZELEDON, COSTA RICA, (October 17, 2017) – Hacienda AltaGracia, an Auberge Resort the ultra-luxury boutique resort in the Pérez Zeledón mountains of Costa Rica, has again received international acclaim and has been named No. 1 Resort in Central America in the 2017Condé Nast Traveler Readers’ Choice Awards. Over 300,000 readers submitted millions of ratings and tens of thousands of comments, sharing their recent travel experiences and opinions on the world’s best cities, islands, hotels, resorts, cruise lines, airlines, and airports.

    In August, our resort in Costa Rica, Hacienda AltaGracia received equally prestigious recognition from Travel + Leisure, whose readers ranked the resort No. 1 in Central America in the 2017 World’s Best Awards.

    Originally conceived and developed as a family retreat and coffee farm by owner and visionary Don Alberto Esquivel, the resort celebrates the unspoiled essence of Costa Rica. Offering 50 hacienda-style casitas, the resort features the largest spa and wellness facility in Central America, a panoramic outdoor swimming pool and indoor/outdoor restaurants showcasing an abundance of produce from the resort’s on-site organic farm.

    “It has been a tremendous year at Hacienda AltaGracia, and we are honored to be recognized by the discerning readers of both Condé Nast Traveler and Travel + Leisure as the No. 1 Resort in Central America,” said JP Alfonso, General Manager of Hacienda AltaGracia. “This incredible back-to-back honor is thanks to our talented and passionate staff that can lead guests on an equestrian adventure that celebrates the authentic culture or take them up on unforgettable ultralight flights that showcase our unspoiled region of Costa Rica.”

    “It is a great achievement to have the readers of Condé Nast Traveler and Travel + Leisure name Hacienda AltaGracia No. 1 Resort in Central America in the same year,” said Craig Reid, President and Chief Executive Officer, Auberge Resorts Collection. “This recognition is thanks to our team’s exemplary service, development of unique experiences and the resort’s visionary Don Alberto Esquivel, whose dedication to excellence and honoring culture can be felt in every element of the resort’s extraordinary mountain setting.”

    “The Condé Nast Traveler Readers’ Choice Awards are the longest-running and most prestigious recognition of excellence in the travel industry and are commonly known as “the best of the best of travel.”

    Hacienda AltaGracia joins sister properties Auberge du Soleil, Calistoga Ranch, an Auberge Resort and Solage, an Auberge Resort in Napa Valley, Chileno Bay Resort & Residences and Esperanza, an Auberge Resort in Cabo San Lucas, and Nanuku, an Auberge Resort, in Fiji, which also received top rankings. All the winners will be celebrated in the November 2017 issue of Condé Nast Traveler and online at www.cntraveler.com/rca.

    For more information or reservations, please visit https://altagracia.aubergeresorts.com.

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    MEDIA CONTACTS:

    Rachel Farnham

    Murphy O’Brien Public Relations

    310-453-2539

    rfarnham@murphyobrien.com

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  • July 11, 2017

    Voted Number One Hotel in Central America, Hacienda AltaGracia, an Auberge Resort, is Honored in 2017 TRAVEL + LEISURE World’s best awards

    MILL VALLEY, CALIF. (July 11, 2017) – Hacienda AltaGracia, an Auberge resort located in the southern highlands of Costa Rica, has earned top honors as the No. 1 resort hotel in Central America in Travel + Leisure’s 2017 World’s Best Awards. The annual readers’ poll celebrating the best hotels, cruise lines, airlines and destinations is now available online at www.travelandleisure.com/worlds-best and appears in the August 2017 issue.

    “We are thrilled after being open just two years to be voted the No. 1 resort in Central America by Travel + Leisure’s well-traveled readers,” said JP Alfonso, General Manager, Hacienda AltaGracia. “This accolade is thanks to our entire team, whose dedication to exceptional service, authentic luxury and the celebration of the destination makes every guest experience unforgettable. We’re proud to offer our guests memory-making experiences and adventures, from immersion with a local tribe, to ultralights soaring over verdant hills to horseback riding with a Costa Rican cowboy, Hacienda AltaGracia offers the most exciting and enriching ways to experience the real Costa Rica.”

    Auberge Resorts Collection’s first Central American property, Hacienda AltaGracia is set in the lush mountains of Pérez Zeledón in the southern highlands of Costa Rica. Originally conceived and developed as a family retreat and coffee farm by owner and visionary Don Alberto Esquivel, the resort celebrates the unspoiled essence of Costa Rica. Offering 50 hacienda-style casitas, the resort features the largest spa and wellness facility in Central America, a panoramic swimming pool and indoor/outdoor restaurants showcasing an abundance of produce from the resort’s on-site organic farm.  For active pursuits, the resort offers an extensive equestrian center, a fleet of ultralight planes for sky-high tours of tropical forests and coffee farms. Guests can access Hacienda AltaGracia via the resort’s private landing strip for planes to fly from anywhere in Costa Rica to the hacienda. 

    Travel + Leisure’s World’s Best Awards are a result of an extensive annual reader survey and are among the most respected awards in the travel industry. Readers define excellence in travel by rating their experiences and evaluating hotel brands across the world by the following categories: locations, rooms and facilities, restaurants and food, service, design and value.

    “It is an honor to have the readers of Travel + Leisure name Hacienda AltaGracia the No. 1 in Central America,” said Craig Reid, President and Chief Executive Officer, Auberge Resorts

    Collection. “As a brand, we are proud that our first resort in Central America has earned the honor of being considered the very best in the region.”

    In celebration of this award, Hacienda AltaGracia is inviting guests to “celebrate their way,” by offering a selection of enticing packages with perks ranging from complimentary nights, chartered airplane transfers, specials for families and more.

    To book an unforgettable stay or learn more about this pristine, undiscovered, region of Costa Rica, please visit www.altagracia.aubergeresorts.com.

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    MEDIA CONTACTS:

    Stacy Lewis / Rachel Farnham

    Murphy O’Brien Public Relations

    310-453-2539

    slewis@murphyobrien.com  / rfarnham@murphyobrien.com

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  • March 22, 2017

    Hacienda Altagracia Appoints Ramces Castillo As Executive Chef

    New Chef Celebrates Regional Flavors with Dishes Sourced from On-site Farm

    SAN ISIDRO, COSTA RICA (March 22, 2017)Hacienda AltaGracia, Auberge Resorts Collection’s first Central American property located in Costa Rica’s lush mountains of Pérez Zeledón, announces the appointment of Ramces Castillo as Executive Chef. In his new role Castillo will lead the culinary program for all of the resort’s dining outlets including its signature restaurant, Ambar. Pairing classical cooking techniques with the flavors of Latin America, Chef’s new menu will celebrate the bounty of the region and will be sourced from the resort’s on-site 20-acre sustainably managed farm. Making for an unforgettable Costa Rica dining experience!

    “We are excited to welcome Chef Castillo to lead our culinary team,” said JP Alfonso, general manager of Hacienda AltaGracia. “His professional experience, understanding of flavors and inspired approach to fresh, locally-sourced cuisine will truly embrace our destination-focused culinary program.”

    Chef Castillo will bring a distinct global perspective and command of Latin flavor profiles to Hacienda AltaGracia, building upon a culinary trajectory of more than 10 years that has included top positions in St. Lucia, Dominican Republic and Mexico. Chef’s remarkable dishes, using local ingredients and plated in an artistic manner, are a result of his skillful precision of Japanese knife skills and appreciations of the elegance and finesse of classic French cuisine.

    Cultivating the best ingredients for the kitchen from the on-site organic farm, Chef Castillo invites guests to dig in and accompany him in the selection of fresh produce each morning for the days’ dishes at Hacienda AltaGracia’s organic farm, La Huerta. For lunch, guests can experience the harvesting of fresh fruits, vegetables, and herbs immediately before they are prepared and served at an al fresco barbeque right onsite at the farm.

    Chef Castillo’s menus at the resort will be ever-changing and always reflective of the seasons. They will feature selections that incorporate the region’s best local produce and fresh ingredients with signature dishes such as Pan Seared Local White Trout with creamy watercress, wild berries, tapioca and lavender foam.

    Chef Castillo lives in Pérez Zeledón with his wife and three daughters.

    About Hacienda AltaGracia

    Hacienda AltaGracia, Auberge Resorts Collection’s first Central American property, is set amidst the lush mountains of Pérez Zeledón in the southern region of Costa Rica. Originally conceived and developed as a family retreat and coffee farm, the luxury resort features 50 hacienda-style casitas including expansive patios and terraces offering sweeping views of the San Isidro Valley; stunning window walls that bring the surrounding nature indoors; rustic-elegant décor rooted in rich leathers, woods and handcrafted Costa Rican artwork. The property offers overnight accommodations, spa and wellness facilities, a panoramic pool, indoor/outdoor dining venues and an equestrian program featuring breed horses for all skill levels. In keeping with the rich heritage of Costa Rica, Hacienda AltaGracia offers a dynamic roster of activities connecting guests with nature and each other with programs ranging from coffee plantation and wildlife refuge excursions to a signature fitness journey and ultralight flight tours showcasing the Nauyaca waterfalls, ocean and valleys from the resort’s own private landing strip. For more information about Hacienda AltaGracia, please visit
    altagracia.aubergeresorts.com.

    MEDIA CONTACT:

    Rachel Farnham / Stacy Lewis
    Murphy O’Brien Public Relations
    310-453-2539
    rfarnham@murphyobrien.com
    slewis@murphyobrien.com

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  • October 19, 2016

    Hacienda Altagracia, An Auberge Resort Debuts In Condé Nast Traveler’s 2016 Readers’ Choice Awards As One Of The Top Resorts In Central And South America

    SAN ISIDRO, COSTA RICA (October 19, 2016) Just one year after opening, Hacienda AltaGracia, an Auberge Resort in the Pérez Zeledón mountains of Costa Rica, has again received prestigious acclaim. Offering the finest in country living, including unique experiences found only in the heart of what is one of the last untainted natural settings in Costa Rica, Hacienda AltaGracia scored 97.46 out of 100 in the 2016 Condé Nast Traveler Readers’ Choice Awards. The Readers’ Choice Awards are announced in the November issue of Condé Nast Traveler, on newsstands nationwide on October 25, 2016. The full list is published exclusively online at www.CNTraveler.com/rca.

    “We are honored to be recognized by the discriminating readers of Condé Nast Traveler as one of the best resorts in Central and South America,” said JP Alfonso, General Manager of Hacienda AltaGracia. “In this pristine region, we have created an intimate resort offering experiences that cannot be found elsewhere in Costa Rica. From authentic caballista horseback adventures in the countryside to ultralight flights over the mountains, Hacienda AltaGracia offers rich opportunities for exploration in this dramatic locale. Sincere thanks go to our dedicated resort team, who create these unique experiences and take such great care of our guests every day. It is their remarkable service that has earned our resort repeated honors in our first year of operation.”

    The Condé Nast Traveler Readers’ Choice Awards are the longest-running and most prestigious recognition of excellence in the travel industry and are commonly known as “the best of the best of travel.” Under Editor in Chief Pilar Guzmán, the Readers’ Choice Awards have become more selective and specific to the passions that inspire today’s travelers. More than 300,000 readers – nearly twice as many as last year – cast votes for 7,394 hotels, 606 cities, 500 cruise ships, and 236 islands, in an average survey time of 8.4 minutes. The result? The 1,402 best travel experiences in the world.

    “We are proud that Hacienda AltaGracia has been honored for its gracious service and incredible staff,” said Mark Harmon, Founder and Managing Partner, Auberge Resorts Collection. “Being voted No. 8 Resort in Central and South America so soon after opening is a testament to the unique experience that the Hacienda AltaGracia team has created in this spectacular mountain setting. Auberge’s first resort Central America exquisitely complements the other award-winning properties in the Auberge Resorts Collection.”

    Opened in August 2015, Hacienda AltaGracia is set amidst the lush mountains of Pérez Zeledón in the southern region of Costa Rica. Originally built as a family retreat and coffee farm, the boutique luxury resort features 50 hacienda-style casitas, the largest spa and wellness facility in Central America, a panoramic pool, private airstrip, indoor/outdoor dining venues, an extensive equestrian center and a fleet of Ultralights. For more information or reservations, please contact our luxury Costa Rica resort at 1-855-452-6326.

    MEDIA CONTACT:

    Tiffany Higgins / Rachel Farnham
    Murphy O’Brien Public Relations
    310-453-2539
    thiggins@murphyobrien.com
    rfarnham@murphyobrien.com

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  • April 20, 2016

    Hacienda Altagracia, An Auberge Resort Honored As One Of The World’s Best New Hotels On Condé Nast Traveler’s 2016 Hot List

    New Luxury Resort in The Pristine Pérez Zeledón Mountains Is Acclaimed For Its Location and Rich Amenities

    SAN ISIDRO, COSTA RICA (April 20, 2016) – Condé Nast Traveler Traveler today announced its 2016 Hot List of the best new hotels and resorts in the world and Hacienda AltaGracia, a luxury resort in the lush mountains of Pérez Zeledón in the southern region of Costa Rica, has been recognized as the best new Costa Rica resort and spa in Central America.

    “To be recognized by Condé Nast Traveler as one of the greatest new hotels and resorts around the world is an honor,” said JP Alfonso, General Manager of Hacienda AltaGracia. “This is a testament to our talented team, whose passion and commitment to excellence enables us to offer remarkable hospitality experiences that provide our guests with unforgettable Costa Rica memories.”

    Condé Nast Traveler’s annual Hot List comprises an exclusive collection of the world’s finest new hotels and resorts. A select 60 properties made the 2016 Hot List, after being vetted by editors and contributors who visited hundreds of recently opened properties around the world, from Sri Lanka to Miami.

    “We are thrilled to be named among the best new resorts in the world,” said Mark Harmon, Founder and Managing Partner, Auberge Resorts Collection. “Hacienda AltaGracia was conceived as a private estate in a spectacular natural setting that we believe is the next great destination in Costa Rica. With the culinary talent here, the largest spa in the Americas and a wealth of amenities, the hotel is perfect addition to the Auberge collection. We are proud that Hacienda AltaGracia has been honored for its gracious service and incredible staff.”

    The 2016 Hot List appears in the May issue of Condé Nast Traveler. For the complete list, please visit www.cntraveler.com/travel-awards/hot-list.

    Hacienda AltaGracia, Auberge Resorts Collection’s first Central American property, is set amidst the lush mountains of Pérez Zeledón in the southern region of Costa Rica. Originally conceived and developed as a family retreat and coffee farm, the luxury resort features 50 hacienda-style casitas, the largest spa and wellness facility in Central America, a panoramic pool, indoor/outdoor dining venues, an extensive equestrian center and a fleet of Ultralights. For more information or reservations, please visit www.altagracia.aubergeresorts.com, or call 1-855-452-6326.

    MEDIA CONTACT:

    Rachel Farnham / Jenny Burke Loeb
    Murphy O’Brien Public Relations
    310-586-7109 / 310-586-7136
    rfarnham@murphyobrien.com
    jloeb@murphyobrien.com

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  • April 15, 2016

    Hacienda Altagracia Now Member Of Virtuoso® Hotels And Resorts Program

    Auberge Resorts Collection’s first Central American Luxury Resort Joins Travel Industry’s Leading Luxury Network

    MILL VALLEY, CALIF. (April 15, 2016)Hacienda AltaGracia, Auberge Resorts Collection’s newest and first Central American resort located in the southern region of Costa Rica, announced today that it has joined Virtuoso® Hotels & Resorts Program as a preferred partner. Virtuoso Hotels & Resorts is the longest running and most prestigious travel agency network specializing in luxury and experiential travel available to consumers. Members at the luxury Costa Rica resort receive special benefits that are only available through a Virtuoso travel advisor.

    Originally conceived and developed as a family retreat and coffee farm, Hacienda AltaGracia, Costa Rica’s most luxurious resort teeming with life-altering activities, will provide Virtuoso travel advisors with the following enhanced amenities:

    • Complimentary upgrade at time of arrival
    • Complimentary Daily Breakfast for two
    • Guest choice of:Private tour of the resort’s state-of-the-art Equestrian Center inclusive of a 30-minute horseback ride for two or $100 Resort Credit
    • Complimentary Early check-in and late check-out
    • Special introductory fourth night free with upgrade and breakfast package is available now through December 17, 2016.

    An intimate resort that delivers handcrafted care and luxury across every space, Hacienda AltaGracia offers 50 hacienda-style casitas featuring lush patios and terraces offering sweeping views of the San Isidro Valley and nearby mountains. The resort offers locally inspired cuisine, the largest wellness facility in Central America, and a dynamic roster of activities including an acclaimed equestrian program, wildlife refuge excursions and ultralight flight tours from the resort’s own private landing strip.

    For more information about Hacienda AltaGracia, please visit www.altagracia.aubergeresorts.com.

    About Virtuoso

    Virtuoso® is the leading international travel agency network specializing in luxury and experiential travel. This by-invitationonly organization comprises over 380 agency members with more than 11,400 elite travel advisors in over 30 countries throughout North America, Latin America, the Caribbean, Europe, Asia-Pacific, Africa and the Middle East. Drawing upon its preferred relationships with 1,700 of the world’s best hotels and resorts, cruise lines, airlines, tour companies and premier destinations, the network provides its upscale clientele with exclusive amenities, rare experiences and privileged access. More than (U.S.) $15.5 billion in annual travel sales makes Virtuoso a powerhouse in the luxury travel industry. For more information, visit virtuoso.com.

    MEDIA CONTACT:

    Rachel Farnham / Jenny Loeb
    Murphy O’Brien Public Relations
    310-586-7109 / 310-586-7136
    rfarnham@murphyobrien.com
    jloeb@murphyobrien.com

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  • March 14, 2016

    Auberge Resorts Collection Appoints Michele McConalogue Director of Sales and Marketing of Hacienda AltaGracia

    Auberge Resorts Collection, the leading portfolio of boutique luxury hotels and residences worldwide, announced today that Michele McConalogue has been appointed Director of Sales and Marketing of Hacienda AltaGracia, a spa resort in Costa Rica. McConalogue, a respected hospitality executive with more than 25 years of strategic sales and marketing experience, will oversee all leisure, catering and Costa Rican event sales, for Hacienda AltaGracia, Auberge Resorts’ first Central American resort in Costa Rica.

    “We are excited to welcome Michele to lead our sales team, as she brings extensive experience and a proven track record in developing and directing marketing, sales and public relations programming that will make her a valuable addition,” said JP Alfonso, General Manager, Hacienda AltaGracia. “With Michele’s solid travel industry background and connections with top agents and tourism boards, she will be integral to the growth of our sales presence.”

    McConalogue joins Hacienda AltaGracia from Capella Marigot Bay Resort and Marina in Saint Lucia, where she was responsible for overseeing all aspects of the sales and marketing function for both the resort and the 42-berth marina.

    Prior to that, McConalogue oversaw all aspects of sales and marketing efforts for The Founders Inn and Spa in Virginia Beach, as director of sales and marketing where she developed and led a sales team that consistently exceeded goals, resulting in record occupancies and revenues during her tenure.

    Her previous luxury hospitality experience includes executive level positions at Lough Eske Castle, a Solis Hotel & Spa, Donegal, Ireland, Tower Hotel Group and Gresham Hotels.

    McConalogue received a Bachelor of Arts in Hotel and Tourism Management from the University of Ulster in Coleraine, Northern Ireland.

    MEDIA CONTACTS:

    Rachel Farnham | Jenny Burke Loeb
    Murphy O’Brien Public Relations
    310-586-7109 | 310-586-7136
    rfarnham@murphyobrien.com | jloeb@murphyobrien.com

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  • March 7, 2016

    Hacienda AltaGracia Appoints Victor Tafoya as Executive Chef

    New Chef Entices with Farm-to-Table Menu Inspired by American Continent

    The newly opened luxury spa resort in Costa Rica, located in the lush mountains of Pérez Zeledón and part of the esteemed Auberge Resorts Collection, announces Victor Tafoya as Executive Chef. In this new role at Hacienda AltaGracia, Tafoya will lead the culinary program for all of the resort’s Costa Rica dining outlets including its signature restaurant, Ambar. Drawing on the traditional methods of cooking and flavors of the Americas, dishes from Chef’s plant-driven menu will be sourced from neighboring farms, elevating your Costa Rica resort dining experience.

    “We are excited to welcome Chef Tafoya to our team,” said JP Alfonso, general manager of Hacienda AltaGracia, an Auberge Resort. “Guests will be able to experience the flavors of Costa Rica through chef’s celebration of regional traditions and use of fresh ingredients locally-sourced from surrounding communities.”

    Tafoya brings a well-rounded culinary background to Hacienda Alta Gracia. In his most recent position Chef Tafoya served as Executive Sous Chef at Rosewood Crescent Hotel in Dallas where he oversaw the Forbes Five-star resort’s three restaurants and banquet operations. He also previously held positions as Executive Sous Chef with Rosewood Little Dix Bay, British Virgin Islands, where he oversaw three restaurants and on- and off-site catering events; and as Chef de Cuisine at The Tides Sugar Beach, St. Lucia, West Indies. Drawing from nearby farms and artisanal fisheries, signature dishes include Pan Seared Corvina with cubace beans and tacacos and Fresh Heart of Palm Ceviche.

    Chef Tafoya lives in Pérez Zeledón with his wife and two daughters.

    About Hacienda AltaGracia

    Hacienda AltaGracia, Auberge Resorts Collection’s first Central American property, is set amidst the lush mountains of Pérez Zeledón in the southern region of Costa Rica. Originally conceived and developed as a family retreat and coffee farm, the luxury resort features 50 hacienda-style casitas including expansive patios and terraces offering sweeping views of the San Isidro Valley; stunning window walls that bring the surrounding nature indoors; rustic-elegant décor rooted in rich leathers, woods and handcrafted Costa Rican artwork. The property offers overnight accommodations, spa and wellness facilities, a panoramic pool, indoor/outdoor dining venues and an equestrian program featuring breed horses for all skill levels. In keeping with the rich heritage of Costa Rica, Hacienda AltaGracia offers a dynamic roster of Costa Rica activities connecting guests with nature and each other with programs ranging from coffee plantation and wildlife refuge excursions to a signature fitness journey and ultralight flight tours showcasing the Nauyaca waterfalls, ocean and valleys from the resort’s own private landing strip. For more information about Hacienda AltaGracia, please visit altagracia.aubergeresorts.com.

    MEDIA CONTACTS:

    Rachel Farnham | Jenny Burke Loeb
    Murphy O’Brien Public Relations
    310-586-7109 | 310-586-7136
    rfarnham@murphyobrien.com | jloeb@murphyobrien.com

    Download PDF